Rental Equipment Associate
2 weeks ago
Job Summary
We are currently seeking a qualified Rental Technician to join our team at Resorts of the Canadian Rockies. In this role, you will be responsible for ensuring our guests have an excellent rental experience.
Responsibilities
- Assist guests with sizing and fitting of ski/snowboard equipment while maximizing comfort and safety.
- Ensure guest safety by completing waivers for all rentals and describing safe use of rental equipment.
- Provide a consistent friendly and approachable demeanor for customers.
- Handle cash, including cash balancing, coin orders, opening and closing duties.
- Clean equipment after use and maintain tidiness and organization of the store.
- Sell retail products in store (clothing, goggles, etc.).
- Work flexible shifts with varying hours, depending on factors such as weather and visitation levels.
Requirements
- Have experience in a customer service role – preferably a rental or retail establishment.
- Have previous sales experience and use of Point of Sale (POS) applications.
- Have cash handling experience.
- Be passionate about skiing or snowboarding – technical knowledge is a bonus.
- Must be able to work extended hours, including weekends and holidays.
- Be able to withstand brief periods of exposure to extreme weather conditions on resort (cold, wind, snow, altitude), and can lift at least 30 pounds.
What We Offer
- A staff season's pass for Kicking Horse Mountain Resort
- Deals available to access other ski resorts
- A competitive wage with seasonal accident insurance.
- Discounts on food, retail, rental, lesson, hotels, friends & family tickets and more
- Ride breaks.
- Pro-deals.
- Staff events
- An amazing work environment – meet great people who share a passion for the mountain lifestyle
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