Director of Infrastructure Operations

2 weeks ago


Richmond Hill, Ontario, Canada Onico Solutions Full time

The Director of Infrastructure Operations at Onico Solutions reports directly to the Chief Technology Officer and oversees the management, motivation, and guidance of a team of onsite and remote DevOps engineers. This leader ensures that operations processes are clearly documented, communicated, and understood to deliver a consistent high quality of service and reliability to our organization.

Key Responsibilities:
  1. Technical Leadership: Leading the team through technical evolution towards scalable and modern architecture, with a focus on service availability and automation in delivering resilient and self-correcting systems.
  2. Monitoring and Alerting: Implementing effective monitoring and alerting solutions that are pre-emptive in detecting and resolving issues, while being accountable for maintaining and exceeding service levels to meet availability expectations.
  3. Collaboration and Communication: Collaborating with other leaders to align towards common goals and bridge communications between multiple areas across product, technology, development, QA, and support.
  4. Technical Vision and Decision Making: Supporting leadership in defining and driving technical vision and decisions, while helping prioritize, set, and own pod milestones, and defining patterns and operational guidelines.
  5. Architecture and Design: Contributing to and ensuring Architecture Solutions have sound design, security, and built-in resiliency.
  6. Software Development: Ensuring adherence to common software development design patterns.
  7. Team Guidance and Development: Defining and ensuring the team's software design patterns and operational guidelines.
  8. Mentorship and Code Review: Mentoring and reviewing team members, holding the highest standards for rigorously tested and elegant code.
Requirements:

This is a permanent position with an annual salary range of $160,000.00 – $175,000.00.



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