Strategic Operations Director

3 hours ago

Richmond Hill, Ontario, Canada Synnapex Full time
Strategic Operations Director

Synnapex, a leading provider of technology professional services and hardware solutions, seeks a highly experienced and results-driven Strategic Operations Director to lead our growing smart building division.

This role demands outstanding leadership and team-building skills, as well as strategic insights to guide our company's growth and excellence in the smart building sector.

The successful candidate will be responsible for:

  • Refining and expanding our operations in the smart building and smart community sectors
  • Developing Synnapex's smart building division by formulating and implementing value propositions that expand current business and cultivate new opportunities
  • Collaborating with the President to build Synnapex's outsourced Chinese manufacturing supply chain network
  • Planning product line refinements and improvements based on market trends
  • Actively leading the evaluation of potential Chinese tech product manufacturing partners
  • Establishing manufacturing partnerships, supply chain management processes, and policies
  • Overseeing and guiding the resolution of product and technical issues to ensure customer satisfaction

The ideal candidate will possess a Master's degree in business administration, international trade, or a similar field, and have ~10+ years of experience in senior operations management for tech and hardware-related product manufacturing.

Proficiency in spoken and written Mandarin Chinese is a strong asset, but not a requirement. The successful candidate will also be proficient in ISO, ERP, SaaS, Six Sigma, and Microsoft Office Suite.

This is a Full-time, permanent position that values diversity and is committed to fostering an inclusive work environment where every employee feels valued and respected.

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