Scheduling Coordinator – Patient Appointment Coordination Specialist

4 weeks ago


Toronto, Ontario, Canada CB Canada Full time
Make a Difference in Patient Lives

AmerisourceBergen is committed to creating healthier futures, and we're looking for a skilled Scheduling Coordinator to join our team. As a key member of our Patient Appointment Coordination team, you'll play a vital role in ensuring seamless patient experiences.

Key Responsibilities:
  • Coordinate patient appointments within established Key Performance Indicators
  • Respond to patient, nurse, and program inquiries via email and phone, utilizing multiple databases
  • Document all activities in multiple databases and systems
  • Report Adverse Events and participate in product/disease training sessions
  • Collaborate closely with Nursing and Program teams
Requirements:
  • Strong critical thinking and decision-making skills
  • Experience with inbound and outbound calls, with a strong customer service background
  • Excellent oral and written communication skills
  • Effective organizational skills, with a high attention to detail and ability to multitask
  • Ability to meet deadlines and work in a fast-paced team environment
What We Offer:
  • Competitive total rewards package, including base salary, bonus programs, and comprehensive benefits
  • Flexible work arrangements, including remote work options
  • Opportunities for career advancement and professional development
  • A supportive and inclusive work environment

AmerisourceBergen is an equal opportunity employer and is committed to diversity, equity, and inclusion. We welcome applications from qualified candidates who share our values and are passionate about creating healthier futures.



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