Automotive Fixed Ops Software Trainer

3 weeks ago

Milton, Ontario, Canada PBS Systems Inc. Full time
Automotive Fixed Ops Software Trainer Job Description

We are seeking a highly skilled Automotive Fixed Ops Software Trainer to join our team at PBS Systems Inc. As a key member of our Dealer Management Software (DMS) support team, you will provide training and support to our customers on our industry-leading software platform.

Key Responsibilities:

  • Learn and develop an understanding of our PBS software and its various modules.
  • Provide virtual training and on-site support to customers, ensuring they are proficient in using our software.
  • Assist customers with data entry and other key tasks, ensuring seamless integration with our software.
  • Develop and maintain a positive relationship with customers, identifying their needs and ensuring they are met or exceeded.
  • Respond to internal and external training requests in a timely manner, providing excellent support to our customers.

Requirements:

  • 1-2 years' experience in the automotive industry, dealership environment, or PBS is preferred.
  • High School Diploma.
  • Computer proficient with knowledge of Microsoft Office Suite.
  • Effective time management & organizational skills.
  • Strong multi-tasking & prioritization.
  • Fluent in English (speaking, reading, writing).
  • Ability to travel within Canada and the USA up to 2 weeks per month.

What We Offer:

  • Internal promotion and growth opportunities.
  • An education department dedicated to helping you with professional and personal development.
  • The opportunity to travel.
  • Free parking.
  • Staff events.
  • Competitive annual base salary.
  • Bonus for product certification up to $4,800 per year.
  • Great referral bonus.
  • Staff discounts with GM, Dell, Goodlife, and more.

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