Automotive Fixed Ops Software Trainer
1 month ago
We are seeking a highly skilled Automotive Fixed Ops Software Trainer to join our team at PBS Systems Inc. As a key member of our Dealer Management Software (DMS) support team, you will provide training and support to our customers on our industry-leading software platform.
Key Responsibilities:
- Learn and develop an understanding of our PBS software and its various modules.
- Provide virtual training and on-site support to customers, ensuring they are proficient in using our software.
- Assist customers with data entry and other key tasks, ensuring seamless integration with our software.
- Develop and maintain a positive relationship with customers, identifying their needs and ensuring they are met or exceeded.
- Respond to internal and external training requests in a timely manner, providing excellent support to our customers.
Requirements:
- 1-2 years' experience in the automotive industry, dealership environment, or PBS is preferred.
- High School Diploma.
- Computer proficient with knowledge of Microsoft Office Suite.
- Effective time management & organizational skills.
- Strong multi-tasking & prioritization.
- Fluent in English (speaking, reading, writing).
- Ability to travel within Canada and the USA up to 2 weeks per month.
What We Offer:
- Internal promotion and growth opportunities.
- An education department dedicated to helping you with professional and personal development.
- The opportunity to travel.
- Free parking.
- Staff events.
- Competitive annual base salary.
- Bonus for product certification up to $4,800 per year.
- Great referral bonus.
- Staff discounts with GM, Dell, Goodlife, and more.
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