Regional Customer Support Sales Director
2 weeks ago
Job Summary
Brandt is seeking a skilled Regional Customer Support Sales Manager to lead our Saskatchewan & Manitoba region in product support sales growth and customer engagement.
This role will engage with Sales, Parts, Service, and Branch managers to execute and develop key objectives for the region.
- Develop and Execute Regional Strategy
- Train and Direct CSA's on Product Support Initiatives
- Manage CSA Processes
- Support CSAs with Customer Calls and Key Accounts
- Establish Key Performance Indicators for CSA's
- Analyze Regional Coverage and Industry Trends
- Engage with Large Accounts to Promote Brandt's Product Support
- Provide Feedback on Regional Market Developments
Requirements
- Sales Management and Inception-to-Close Skills
- Industry Expertise in Heavy Equipment Repair and Maintenance
- Customer Relationship Building and Executive-Level Manager Relationships
- Excellent Communication, Presentation, and Interpersonal Skills
- Team Leadership and Motivation
- Highly Organized with Time Pressure Handling
- Travel as Needed
- Self-Starter, Team Player, Fast Learner, and Conscientious
About Brandt
As a leader of our team of CSA professionals, the successful candidate must have a proven track record in sales management, be dedicated to outstanding customer service, be well-organized, and have the ability to work both independently and as part of a highly motivated team.
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