Customer Service Ambassador

2 weeks ago


Prince George, British Columbia, Canada Tommy Gun's Original Barbershop Full time

About Us: At Tommy Gun's Original Barbershop, we pride ourselves on providing an exceptional experience for our clients. We're passionate about creating a welcoming atmosphere where everyone feels at home.

Job Overview: As a Customer Service Ambassador, you will be the face of our business, ensuring that every guest has a positive and memorable experience. You will provide top-notch customer service, manage front desk operations, and contribute to a dynamic team environment.

Key Responsibilities:

  • Provide exceptional customer service, responding to client inquiries and resolving issues in a timely manner
  • Manage front desk operations, including answering phones, handling payments, and maintaining a clean and organized workspace
  • Assist with visual merchandising and product inventory, ensuring a visually appealing store display
  • Maintain accurate records and reports, using software applications as needed
  • Foster a positive and inclusive work environment, promoting teamwork and collaboration among colleagues

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse individuals
  • Proven customer service experience, preferably in a retail or hospitality setting
  • Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment
  • Basic math skills, with accuracy and attention to detail when handling cash and credit transactions
  • Flexibility to work varied shifts, including weekends and evenings, with a willingness to adapt to changing business needs

Benefits:

  • A competitive hourly wage of $17.40 per hour, commensurate with experience
  • A fun and dynamic work environment, with opportunities for growth and professional development
  • A generous staff discount on our products and services
  • A comprehensive training program, equipping you with the skills and knowledge to excel in your role

About Us: Tommy Gun's Original Barbershop is a locally owned and operated business, dedicated to providing exceptional experiences for our clients. We're passionate about delivering top-notch service, fostering a positive work environment, and making a meaningful impact in our community.



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