Customer Experience Ambassador
2 weeks ago
At Loblaw Companies Limited, we're committed to delivering exceptional customer experiences across Canada. As a Uniformed Asset Protection Personnel, you'll play a vital role in maintaining a safe and welcoming environment for our customers.
Salary: $17.40 per hour (dependent on location and experience)
About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Uniformed Asset Protection Personnel at The Real Canadian Superstore in Prince George, BC. As a key member of our security team, you'll be responsible for:
- Providing exceptional customer service and support to all internal and external customers;
- Responding to Gatekeeper alarms and receipt checks as required;
- Assessing safety hazards and taking appropriate measures to ensure customer safety;
- Escalating crisis or emergency situations in a timely manner;
In addition to these core responsibilities, you'll also maintain and submit daily, weekly, and monthly status reports, as well as perform other duties as required.
Requirements and QualificationsTo succeed in this role, you'll need:
- Experience within a retail environment (an asset);
- The ability to foster partnerships with store teams;
- Exceptional customer service skills, with a talent for building relationships;
- A professional, friendly, and approachable demeanor;
- The ability to remain calm in high-pressure situations;
- The ability to walk or stand for long periods;
- The ability to lift up to 50 lbs.;
- First Aid and CPR certification (an asset).
We offer a range of benefits and opportunities that will support your growth and development, including:
- A competitive pay rate;
- A 10% Colleague Discount program;
- A company-matched Pension Plan;
- Health Benefits;
- An Employee Stock Purchase Program;
- In-house training programs and tuition assistance.
We're committed to creating accessible environments for our colleagues, candidates, and customers. If you require accommodation due to a disability, please let us know so we can provide equitable opportunities.
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