Customer Service Representative

1 week ago


Peterborough, Ontario, Canada Driven Brands Full time

Driven Brands is a leading automotive services company with a presence in 15 countries.

We are seeking an exceptional Sales and Customer Experience Associate to join our team in Charlotte, NC.

This role offers a competitive salary of $45,000 per year, commensurate with experience.

The ideal candidate will be responsible for delivering outstanding customer service, building strong relationships with existing clients, and identifying new sales opportunities.

Key responsibilities include:

  • Maintaining and growing sales relationships with existing clients
  • Identifying and soliciting potential clients
  • Assessing clients' needs and recommending or assisting in the selection of appropriate goods or services
  • Negotiating prices and preparing sales contracts
  • Providing input into product design and developing sales presentations

To succeed in this role, you will need:

  • A high school diploma or equivalent required; a certificate or diploma in a related field preferred
  • Strong customer service and troubleshooting skills
  • Effective communication skills both verbally and in writing
  • Ability to work well under pressure and meet deadlines
  • Strong attention to detail and organizational skills

This is a 3-month contract position with the possibility of extension.



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