Food Service Supervisor

5 days ago


L'AnseauLoup, Canada Dot's Bakery & Coffee Shop Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Dot's Bakery & Coffee Shop. As a key member of our management team, you will be responsible for overseeing the daily operations of our coffee shop and bakery, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
    • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
  • Operations Management
    • Estimate ingredient and supply requirements for meal preparation, ensuring that our bakery and coffee shop are always well-stocked and ready to meet customer demand.
    • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business growth and improvement.
  • Customer Service
    • Ensure that all customers receive exceptional service, addressing any complaints or concerns in a professional and courteous manner.
  • Reporting and Administration
    • Prepare and submit regular reports on sales, customer feedback, and staff performance, providing valuable insights for business growth and improvement.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • Will train
  • Work Environment
    • Coffee shop
  • Work Conditions and Physical Capabilities
    • Fast-paced environment
  • Personal Suitability
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Flexibility
    • Team player


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