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Food Service Team Lead
2 months ago
We are seeking a skilled Food Service Supervisor to join our team at Dot's Bakery & Coffee Shop. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our café, including supervising staff, managing inventory, and maintaining high standards of customer service.
Key Responsibilities- Staff Supervision: Supervise and coordinate the activities of staff who prepare and portion food, providing guidance and support as needed.
- Inventory Management: Estimate ingredient and supplies required for meal preparation, ensuring that stock levels are maintained and waste is minimized.
- Customer Service: Address customer complaints or concerns in a professional and courteous manner, ensuring that all customers receive a high level of service.
- Reporting: Prepare and submit reports on sales, stock, and other key performance indicators, providing insights and recommendations for improvement.
- Education: Secondary (high) school graduation certificate
- Experience: Will train
- Work Setting: Coffee shop
- Supervision: 1 to 2 people
- Work Conditions and Physical Capabilities: Fast-paced environment
- Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, and team player
