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Food Service Manager
2 months ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Dot's Bakery & Coffee Shop. As a key member of our management team, you will be responsible for overseeing the daily operations of our coffee shop and bakery, ensuring that our customers receive exceptional service and high-quality products.
Key Responsibilities- Leadership and Supervision
- Supervise and coordinate the activities of staff who prepare and portion food and beverages
- Train staff in job duties, sanitation, and safety procedures
- Develop and implement effective work schedules to meet business needs
- Customer Service
- Ensure that food and service meet quality control standards
- Address customer complaints or concerns in a professional and courteous manner
- Operations and Administration
- Maintain accurate records of stock, repairs, sales, and wastage
- Prepare and submit reports as required
- Work Environment
- Work in a fast-paced environment with multiple priorities and deadlines
- Collaborate with other team members to achieve business objectives
- Education
- Secondary (high) school graduation certificate
- Experience
- Will train
- Work Setting
- Coffee shop and bakery environment
- Personal Suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Team player
The successful candidate will work in a fast-paced environment with multiple priorities and deadlines. They will be required to work a 40-hour workweek and may be required to work varying shifts, including evenings and weekends.
