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Executive Assistant and Patient Experience Coordinator
2 months ago
We are seeking a highly skilled and versatile professional to join our team at Transcend Specialized Dentistry as a Greeter and Executive Assistant. This dynamic role combines creating an exceptional patient experience with providing comprehensive support to our clinic's owner.
Key Responsibilities:- Patient Experience and Clinic Management (40%):
- Provide a warm and welcoming experience for patients and their families
- Manage the clinic's aesthetics, ambiance, and overall cleanliness
- Assist with patient comfort, including offering beverages and hot towels
- Update patient names on treatment room TV screens
- Maintain the organization of reception area, hallways, washrooms, and staff kitchen
- Manage laundry tasks and dishwasher operation
- Executive Assistance (30%):
- Handle email management, including organization, delegation, filing, and reporting
- Act as a liaison between our clinic's owner and other professionals or organizations
- Manage the owner's personal and professional calendar
- Arrange travel, accommodations, and itineraries for business trips
- Prepare documents and materials for meetings and speaking engagements
- Conduct research and provide concise reports as requested
- Administrative Support (20%):
- Coordinate and schedule all team meetings
- Manage general administrative tasks and personal orders for the clinic's owner
- Assist with project management and tracking of ongoing initiatives
- Maintain organized digital and physical filing systems
- Occasional support in answering phones
- Social Media Management (10%):
- Take photos and record videos as requested for social media use
- Provide weekly deliverables of content curation and creation to our social media team
- 3+ years of experience in customer service, hospitality, or executive assistance
- Excellent interpersonal and communication skills
- Strong organizational skills with the ability to manage multiple projects
- Proficiency in Google Workspace and social media
- Experience with basic photo/video editing software
- Ability to maintain a professional appearance and demeanor at all times
Transcend Specialized Dentistry is a high-end dental clinic located in Downtown Vancouver. We are committed to providing exceptional patient experiences and supporting our team members in their professional growth.
This is a part-time position (2-3 days/week) with potential to transition to full-time. The salary range is $20 - $28 per hour, depending on experience.
We value real-world experience, a proven ability to learn and adapt quickly, and a track record of achievement. If you are a motivated and organized professional with a passion for hospitality and administrative support, we encourage you to apply.
