Executive Assistant and Patient Experience Coordinator

1 week ago

Vancouver, British Columbia, Canada Transcend Specialized Dentistry Full time
Job Title: Greeter and Executive Assistant

We are seeking a highly skilled and versatile professional to join our team at Transcend Specialized Dentistry as a Greeter and Executive Assistant. This dynamic role combines creating an exceptional patient experience with providing comprehensive support to our clinic's owner.

Key Responsibilities:
  • Provide a 5-star hospitality experience for patients, warmly welcoming them and ensuring their needs are met.
  • Manage clinic aesthetics, ambiance, and overall cleanliness to create a positive and professional environment.
  • Act as a liaison between our clinic's owner and other professionals or organizations, facilitating communication and coordination.
  • Manage email, calendar, and other administrative tasks to ensure seamless operations.
  • Conduct research and provide concise reports as requested, supporting our clinic's growth and development.
  • Coordinate and schedule team meetings, maintain organized digital and physical filing systems, and provide occasional support with answering phones.
  • Capture photos and record videos for social media use, editing and providing weekly deliverables to our social media team.
Requirements:
  • 3+ years of experience in customer service, hospitality, or executive assistance.
  • Excellent interpersonal and communication skills, with the ability to build strong relationships with patients and colleagues.
  • Strong organizational skills, with the ability to manage multiple projects and prioritize tasks effectively.
  • Proficiency in Google Workspace and social media, with experience in basic photo/video editing software.
  • Ability to maintain a professional appearance and demeanor at all times, with a warm and friendly personality.
About Us:

Transcend Specialized Dentistry is a single-location practice, offering a unique opportunity to join a dynamic and growing team. We are committed to providing exceptional patient care and support, and we are seeking a dedicated and skilled professional to join our team as a Greeter and Executive Assistant.

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