Healthcare Experience Coordinator

4 weeks ago


Vancouver, British Columbia, Canada destinationone Consulting Full time
Job Description

At destinationone Consulting, we're dedicated to delivering exceptional recruitment services across various sectors, including Healthcare, Health Tech, and more. As a Patient Coordinator, you'll play a vital role in managing the patient experience within our healthcare practice, ensuring efficient scheduling, communication, and support throughout the patient journey.

Key Responsibilities:

  • Serve as the primary point of contact for patients, addressing inquiries and concerns, and providing empathetic support to ensure a positive experience.
  • Coordinate patient appointments, including scheduling, confirmations, and follow-ups, to maintain a smooth and efficient workflow.
  • Assist patients with registration and insurance verification processes, ensuring accurate and timely completion.
  • Collaborate with clinical staff to facilitate seamless patient flow and communication, promoting a cohesive and supportive team environment.
  • Maintain accurate and confidential patient records, adhering to strict data protection protocols.

Requirements:

  • High school diploma or equivalent; Associate's degree in healthcare administration or a related field is preferred.
  • Experience in a patient-facing role within a healthcare setting, with a proven track record of delivering exceptional patient care.
  • Strong interpersonal and communication skills, with the ability to build rapport with patients, families, and healthcare professionals.
  • Proficient in practice management software and electronic health records (EHR) systems, with a strong understanding of data management and security protocols.

We're committed to building a data bank for opportunities in Healthcare, Health Tech, Government, Non-Profits, Legal, and more. By applying, you'll ensure our recruiters can quickly match you with suitable roles when they arise. We value Integrity, Transparency, and Innovation, and we're excited to connect you with the right opportunities when they become available.

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