Lead, Change Management Specialist

1 week ago

Vancouver, British Columbia, Canada Seaspan Full time

About the Role

The Change Management Lead is responsible for leading and supporting a change management strategy to drive business and growth objectives across the organization. The Change Lead will provide strategic leadership to a team of individuals in designing and implementing a change framework that fosters an engaging and consistent experience for all stakeholders impacted by change related to projects, initiatives, and organizational structure.

Key Responsibilities

  • Develops, implements, and periodically reviews the enterprise's change management strategy to ensure alignment with business objectives.
  • Establishes processes related to change management activities that ensure engagement and a consistent experience with stakeholders.
  • Identifies interdependencies between departments and seeks emergent patterns that offer opportunities to improve change adoption at a business unit and organizational level.
  • Analyzes strategic problems and assesses data and information to provide insights and recommendations that support a positive change experience and help the organization develop its change capabilities.
  • Applies complex change management methodology and general management skills and knowledge to plan, organize, and execute change management across a variety of project sizes.
  • Identifies potential people-side risks, anticipates resistance points, and develops specific plans to mitigate or address the concerns.
  • Manages change resources assigned to projects and initiatives, setting the overall direction of the Change Team.
  • Develops change management solutions and makes recommendations based on understanding the business strategy and stakeholder needs.
  • Develops, maintains, and manages critical relationships with various stakeholders to gain support in championing change and ensuring its implementation and sustainment across the organization.
  • Facilitates relationships and builds consensus to achieve desired transformational results.
  • Facilitates change and transformation capabilities by actively coaching leaders, employees, and OCM contractors on the established change methodology.
  • Collaborates with Communications, Learning and Development, Labour Relations, and HR leads to provide input on how communication, training, and organizational design impact stakeholders.
  • Establishes models for leadership and subject matter expert-driven mechanisms to ensure post-project transition and rapid adoption of technologies.
  • Collaborates with Learning & Development to develop training to support the development of change capabilities across the organization.

Requirements

  • 5-7 years relevant experience and a post-secondary degree in a related field of study or equivalent education and experience.
  • A Change Management certification or equivalent experience in change management principles and methodology.
  • 3-5 years' experience in people leader roles and the ability to foster a collaborative and supportive team-based environment.
  • Demonstrated expert knowledge in change theories and adoption principles and how these principles can be translated into implementation strategies.
  • Experience developing and implementing change management systems, strategies, and plans in a complex organizational setting.
  • Experience with large-scale, multi-partner organizational change efforts.
  • Experience working in and leading cross-functional business teams.
  • Deep understanding of the psychological and operational aspects of how individuals and organizations experience change.
  • The position demonstrates excellent interpersonal, collaboration, and conflict-resolution skills to establish and sustain relationships across all levels, including management that supports a unionized workforce.
  • Proven ability to influence, engage, collaborate on, and coordinate change activities successfully and positively across multiple organizations.
  • Possesses advanced business acumen to develop diverse organizational development programs and initiatives to support the organization's mission, vision, values, and critical objectives.
  • A proven ability to work effectively at all organizational levels and influence others toward a common vision or goal.
  • Expert communication skills to provide strategic advice and facilitation to all leaders and across all levels of the organization as well as advanced written, verbal, and presentation skills.
  • Advanced analytical and problem-solving skills to assess the organization's current state from an organization development perspective, identify issues that affect the organization's overall health, and provide recommendations and coaching on corrective strategies.

About Seaspan

  • This is a full-time, permanent position with multiple operations and long-term projects, providing job stability as we look ahead to build ships for decades to come.
  • In addition to an annual bonus and pension plan matching, this role provides a very competitive salary in line with the successful candidate's experience.
  • We also provide a best-in-class health and wellness benefits package, including full health care, dental, vision, life insurance, medical leave coverage, parental leave coverage, childcare benefit partnership, wellness/fitness reimbursement for memberships or registration fees, and an Employee Family Assistance Program (EFAP).
  • Access to a campus gym.
  • Parking is included, and we operate a complimentary shuttle bus Monday through Friday with various pick-up and drop-off points around North Vancouver.

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