Change Management Lead
2 months ago
The Change Management Lead will be responsible for driving business growth and objectives across the organization by leading and supporting a change management strategy. This role will provide strategic leadership to a team of individuals in designing and implementing a change framework that fosters an engaging and consistent experience for all stakeholders impacted by change related to projects, initiatives, and organizational structure.
Key Responsibilities- Develop and implement the enterprise's change management strategy, ensuring alignment with business objectives.
- Establish processes related to change management activities that ensure engagement and a consistent experience with stakeholders.
- Identify interdependencies between departments and seek emergent patterns that offer opportunities to improve change adoption at a business unit and organizational level.
- Analyze strategic problems and assess data and information to provide insights and recommendations that support a positive change experience and help the organization develop its change capabilities.
- Apply complex change management methodology and general management skills and knowledge to plan, organize, and execute change management across a variety of project sizes.
- Identify potential people-side risks, anticipate resistance points, and develop specific plans to mitigate or address the concerns.
- Set the overall direction of the Change Team and manage change resources assigned to projects and initiatives.
- Develop change management solutions and make recommendations based on understanding the business strategy and stakeholder needs.
- Develop, maintain, and manage critical relationships with various stakeholders to gain support in championing change and ensuring its implementation and sustainment across the organization.
- Facilitate relationships and build consensus to achieve desired transformational results.
- Facilitate change and transformation capabilities by actively coaching leaders, employees, and OCM contractors on the established change methodology.
- Collaborate with Communications, Learning and Development, Labour Relations, and HR leads to provide input on how communication, training, and organizational design impact stakeholders.
- Establish models for leadership and subject matter expert-driven mechanisms to ensure post-project transition and rapid adoption of technologies.
- Collaborate with Learning & Development to develop training to support the development of change capabilities across the organization.
- 5-7 years relevant experience and a post-secondary degree in a related field of study or equivalent education and experience.
- A Change Management certification or equivalent experience in change management principles and methodology.
- 3-5 years' experience in people leader roles and the ability to foster a collaborative and supportive team-based environment.
- Demonstrated expert knowledge in change theories and adoption principles and how these principles can be translated into implementation strategies.
- Experience developing and implementing change management systems, strategies, and plans in a complex organizational setting.
- Experience with large-scale, multi-partner organizational change efforts.
- Experience working in and leading cross-functional business teams.
- Deep understanding of the psychological and operational aspects of how individuals and organizations experience change.
- The position demonstrates excellent interpersonal, collaboration, and conflict-resolution skills to establish and sustain relationships across all levels, including management that supports a unionized workforce.
- Proven ability to influence, engage, collaborate on, and coordinate change activities successfully and positively across multiple organizations.
- Possesses advanced business acumen to develop diverse organizational development programs and initiatives to support the organization's mission, vision, values, and critical objectives.
- A proven ability to work effectively at all organizational levels and influence others toward a common vision or goal.
- Expert communication skills to provide strategic advice and facilitation to all leaders and across all levels of the organization as well as advanced written, verbal, and presentation skills.
- Advanced analytical and problem-solving skills to assess the organization's current state from an organization development perspective, identify issues that affect the organization's overall health, and provide recommendations and coaching on corrective strategies.
- This is a full-time, permanent position with multiple operations and long-term projects, providing job stability.
- In addition to an annual bonus and pension plan matching, this role provides a very competitive salary in line with the successful candidate's experience.
- We also provide a best-in-class health and wellness benefits package, including full health care, dental, vision, life insurance, medical leave coverage, parental leave coverage, childcare benefit partnership, wellness/fitness reimbursement for memberships or registration fees, and an Employee Family Assistance Program (EFAP).
- Access to Pemberton campus gym.
- Parking is included, and we operate a complimentary shuttle bus Monday through Friday with various pick-up and drop-off points around North Vancouver.
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