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Senior Business Continuity Manager
2 months ago
The Business Continuity team is accountable for setting and maintaining the MUFG Investor Services' Operational Resilience, Business Continuity Management (BCM) and Crisis Management (CM) standards and frameworks that will maximize the businesses return on investment and ensure client confidence is upheld at all times.
The role reports directly to the Senior Associate Director, Business Continuity Management and will partner and collaborate across the organization to increase the maturity of the existing scenario testing program to enable the firm to continue to assess risk and associated mitigation strategies, while being responsible for the end-to-end processes for scenario testing.
Additionally, the candidate will be required to partner with the existing Crisis Management function to provide support to crisis teams in real-world events and their own exercises, as well as provide training for and apply knowledge and information gained through the identification and execution of scenarios.
Key Responsibilities- Develop and Maintain Business Continuity Plans
- Promote a risk culture around resilience, continuity and crisis management
- Responsible for managing the delivery of all Operational Resilience and Business Continuity testing requirements.
- Develop and Maintain a Scenario Library
- Creating an annual testing schedule covering all Operational Resilience, and Business Continuity testing requirements.
- Coordinate all pre-testing activity, including scoping documentation, testing plans and packs, logistical requirements with relevant stakeholders
- Coordinate the facilitation of all testing activities, including the leading of testing exercises where appropriate.
- Operational Resilience Testing Coordination
- Track closure of gaps and action plans identified from all operational resilience and business continuity tests
- BCM and Operational Resilience Training
- Develop and maintain the user guides for BCM tools and systems
- Collaborate with problem management teams to drive permanent resolutions based on identified root causes.
- Any other ad-hoc duties, as required
- Knowledge and understanding of regulatory requirements for risk management and BCP, as well as risk requirements and guidelines
- Strong understanding of Business Continuity, Crisis Management, IT Disaster Recovery and IT Service Management
- Working knowledge of Fund administration business
- Hands on knowledge of risk assessment techniques, business impact analysis, BCP planning and testing with strong cross-experience in financial services / fund services
- Advanced ability with the Microsoft Office suite of applications
- Advanced proficiency in Microsoft Excel and experience of onboarding new systems / technology are preferred.
- Strong IT skills with strengths in Microsoft Office products.