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Solutions Manager

2 months ago


Halifax, Nova Scotia, Canada Dash Hudson Full time
Job Title: Solutions Manager

At Dash Hudson, we're seeking a highly skilled Solutions Manager to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic solutions.

Responsibilities:
  • Develop and execute customized solutions to meet the unique needs of our customers.
  • Collaborate with cross-functional teams to identify and prioritize business opportunities.
  • Provide expert-level support and guidance to customers, ensuring seamless onboarding and adoption of our platform.
  • Conduct regular business reviews and provide actionable insights to drive customer success.
  • Stay up-to-date with industry trends and emerging technologies to ensure our solutions remain innovative and competitive.
Requirements:
  • 2-4 years of experience in a customer-facing role, preferably in a SaaS environment.
  • Proven track record of delivering exceptional customer experiences and driving business growth.
  • Strong technical skills, with expertise in social media management and analytics.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
  • Ability to work autonomously and collaboratively as part of a fast-paced team.
What We Offer:
  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive salary and benefits package, including health and dental benefits, RRSP matching, and a generous vacation policy.
  • The chance to work with a talented and passionate team, dedicated to delivering exceptional customer experiences and driving business success.
How to Apply:

If you're a motivated and results-driven professional with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the role.