Claims Assistant II

4 days ago


Toronto, Ontario, Canada Intact Financial Corporation Full time
About the Role

We're seeking a Claims Assistant II to provide administrative support and deliver exceptional customer service in the settlement of insurance claims.

Key Responsibilities
  • Prepare and send forms and correspondence to insurance clients, vendors, and legal representatives.
  • Provide administrative support, including photocopying, scanning, and data entry.
  • Open new claims and assign claims adjusters.
  • Process, coordinate, and distribute incoming correspondence.
  • Process payments on claim files.
  • Identify process improvements and present to management.
  • Greet customers as required.
Requirements
  • High School or College Diploma with business/administration training or equivalent experience.
  • Minimum 1 year of work experience.
  • Ability to consistently perform at a high level with respect to accuracy and volume of work.
  • Effective communication skills with an emphasis on customer service.
  • Strong computer skills, including data entry.
  • Eligibility to work in Canada.
What We Offer

As a permanent member of our team, you'll enjoy a range of benefits, including:

  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan, with a 50% match on net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
  • A dynamic workplace learning ecosystem, complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different.

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