Claims Assistant II
2 days ago
Claims Assistant II role involves providing administrative assistance and front-line quality customer service in the settlement of insurance claims.
We're looking for a Claims Assistant II to join our team. As a Claims Assistant II, you will be responsible for providing administrative assistance and front-line quality customer service in the settlement of insurance claims.
- Prepare forms and correspondence to insurance clients, vendors and legal representatives.
- Provide various administrative support such as photocopying, scanning, etc.
- Open new claims and assign appropriate claims adjusters.
- Process, coordinate, sort and distribute incoming correspondence.
- Process payments on claim files.
- Identify process improvements to management.
- Greet customers, as required.
Requirements:
- High School or College Diploma including business/administration training or any combination of equivalent education and experience.
- Minimum of 1 year of work experience.
- Ability to consistently perform at a superior level with respect to both the accuracy and volume of work completed.
- Effective communications skills with an emphasis on customer service.
- Strong computer skills of with standard office applications including strong data entry skills.
- No Canadian work experience required however must be eligible to work in Canada.
We offer a range of benefits and perks, including:
- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer. At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
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