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Claims Assistant II

2 months ago

Toronto, Ontario, Canada Intact Full time
About the Role

We're seeking a highly skilled Claims Assistant II to join our team. As a Claims Assistant II, you will be responsible for providing administrative support and delivering exceptional customer service in the settlement of insurance claims.

Key Responsibilities:

  • Prepare and process claims-related documents and correspondence.
  • Provide administrative support, including data entry, photocopying, and scanning.
  • Open new claims and assign claims adjusters.
  • Process and coordinate incoming correspondence, including mail and emails.
  • Process payments on claim files.
  • Identify process improvements and implement changes.
  • Provide excellent customer service, including greeting customers as required.

Requirements:

  • High School or College Diploma, including business or administration training, or equivalent education and experience.
  • Minimum of 1 year of work experience.
  • Excellent communication and customer service skills.
  • Strong computer skills, including proficiency in standard office applications and data entry.
  • Ability to work in a fast-paced environment and meet deadlines.

What We Offer:

  • A competitive financial rewards program.
  • An industry-leading Employee Share Purchase Plan.
  • An extensive flex pension and benefits package.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account.
  • Access to tools and resources to support physical and mental health.
  • A dynamic workplace learning ecosystem.
  • Inclusive employee-led networks.
  • Inspiring leaders and colleagues.

We Are an Equal Opportunity Employer:

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.