Customer Service Manager

4 weeks ago


Gatineau, Quebec, Canada Hull Chrysler Dodge Jeep RAM Full time

Job Title: Customer Service Manager

Job Summary: We are seeking a highly skilled Customer Service Manager to join our team at Hull Chrysler Dodge Jeep RAM. As a key member of our sales and service team, you will be responsible for managing staff, assigning duties, and ensuring exceptional customer service.

Key Responsibilities:

  • Manage staff and assign duties to ensure efficient operations
  • Study market research and trends to determine consumer demand and sales volumes
  • Determine merchandise and services to be sold
  • Resolve customer complaints and supply shortages
  • Conduct performance reviews and supervise office and volunteer staff

Requirements:

  • 3 years to less than 5 years of experience in a similar role
  • Bachelor's degree in a related field
  • Excellent communication and interpersonal skills
  • Ability to multitask and work under pressure

What We Offer:

  • Competitive salary and bonus structure
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

How to Apply: If you are a motivated and results-driven individual with a passion for customer service, please submit your application, including your resume and cover letter, to [insert contact information].



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