Customer Service Director
2 weeks ago
Job Title: Customer Service Director
Company: Hull Chrysler Dodge Jeep RAM
Job Type: Full-time
About the Role:
- Manage and lead a team of customer service representatives to ensure exceptional customer experience.
- Develop and implement sales strategies to drive customer engagement and loyalty.
- Collaborate with the sales team to identify and meet customer needs.
- Monitor and analyze sales data to inform business decisions.
- Supervise office and volunteer staff, and ensure a positive work environment.
Requirements:
- Bachelor's degree in Business Administration or related field.
- 3-5 years of experience in sales and customer service leadership.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Valid driver's license and willingness to travel.
Benefits:
- Competitive salary and bonus structure.
- Comprehensive health and dental benefits.
- Paid time off and vacation days.
- Opportunities for professional growth and development.
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