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Customer Service Manager
1 month ago
Job Title: Customer Service Manager
Job Summary: We are seeking a highly skilled Customer Service Manager to join our team at Hull Chrysler Dodge Jeep RAM. As a Customer Service Manager, you will be responsible for managing staff, assigning duties, and ensuring excellent customer service.
Key Responsibilities:
- Manage staff and assign duties to ensure efficient operation of the dealership.
- Study market research and trends to determine consumer demand and sales volumes.
- Determine merchandise and services to be sold, and staffing requirements.
- Resolve customer issues, including complaints and supply shortages.
- Conduct performance reviews and supervise office and volunteer staff.
Requirements:
- 3 years to less than 5 years of experience in a similar role.
- Bachelor's degree in a related field.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and multitask.
What We Offer:
- Competitive salary and bonus structure.
- Opportunities for career growth and development.
- Collaborative and dynamic work environment.
How to Apply: If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application, including your resume and cover letter, to Hull Chrysler Dodge Jeep RAM.
