Medical Office Supervisor

1 month ago


Burnaby, British Columbia, Canada Inception Fertility Full time

Inception Fertility is currently seeking a Full-time Medical Office Assistant Supervisor to lead their administrative team. In this role, you will be responsible for managing a team of Medical Office Assistants, training new members, and overseeing daily operations.

Key Responsibilities:

  • Manage and coordinate the activities of the administrative team
  • Develop and implement policies and procedures to ensure efficient operations
  • Train and mentor new team members to ensure they have the necessary skills and knowledge
  • Monitor team performance and address any issues or concerns
  • Coordinate with other departments to ensure seamless communication and collaboration
  • Assist with patient inquiries and appointments, ensuring a high level of customer satisfaction
  • Prepare and manage schedules, including staff rotations and coverage
  • Ensure accurate and timely completion of lab work and other administrative tasks
  • Collaborate with physicians to ensure smooth procedures and operations
  • Maintain a clean and organized work environment, including examination rooms and medical equipment

Requirements:

  • Medical Office Assistant certificate or equivalent experience
  • Minimum of three years' experience in a leadership or supervisory role
  • Proven leadership and management skills, with the ability to motivate and inspire team members
  • Excellent communication and customer service skills, with the ability to work effectively with patients, staff, and physicians
  • Ability to work independently and as part of a team, with a strong focus on collaboration and communication

What We Offer:

  • A competitive salary of $64,000 per year
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • Four weeks of paid vacation per year
  • 10 Personal Care Days per year
  • An Employee Assistance Program to support staff well-being
  • Opportunities for professional development and growth

About Inception Fertility:

  • We are a leading fertility clinic dedicated to providing exceptional patient care and service
  • We value diversity and inclusion in our workplace, and are committed to creating a welcoming and inclusive environment for all staff and patients


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