Strategic Client Relationship Manager

2 weeks ago


Montreal, Quebec, Canada Evolving Web Full time

Evolving Web is a dynamic digital agency seeking a Strategic Client Relationship Manager to foster client success and collaboration on technical and creative strategies.

Job Overview

This role involves serving as the lead point of contact for clients, deepening your understanding of Evolving Web's services and strengths, and building strong client relationships. You will be expected to negotiate contracts, develop trusted relationships with stakeholders, and ensure timely project delivery according to customer needs.

Key Responsibilities
  • Serve as the primary point of contact for clients across various projects.
  • Maintain a deep understanding of Evolving Web's services and position them effectively for clients.
  • Negotiate contracts with new clients and manage contract renewals.
  • Budget $80,000 - $110,000 per annum, depending on experience.
Required Skills and Qualifications
  • 3-5 years of agency experience in digital marketing or a related field.
  • A proven track record of successfully managing web design and development projects.
  • Excellent listening skills and ability to understand client needs.
  • Good estimation skills and knowledge of digital best practices.
  • Motivated by managing client relationships and handling multiple projects concurrently.
  • Comfortable with public speaking and presenting to stakeholders.
  • Experience using CRM and project management software.
  • Strong communication skills, preferably bilingual in English and French.
  • Supervisory experience and familiarity with remote work environments.
Benefits
  • Collaborative environment that encourages continuous learning and mentorship.
  • A company culture that feels like a family, with team members from diverse backgrounds.
  • Flexible hybrid work schedule with three days in the office and two days working remotely each week for local candidates.
  • Opportunity to take ownership of complex projects and contribute to shaping the future of digital experiences.

Evolving Web offers a unique opportunity for professionals who thrive in collaborative environments and are passionate about delivering exceptional client experiences. If you're a motivated individual with excellent communication skills and a drive to succeed, we encourage you to apply.



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