Retail Store Supervisor

6 days ago


Toronto, Ontario, Canada 10766275 CANADA INC. Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at 10766275 CANADA INC. as a Team Lead. The successful candidate will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and leading a team of sales staff.

Key Responsibilities
  • Leadership and Team Management: Supervise and lead a team of 1 to 2 sales staff, providing guidance, training, and support to ensure they meet their performance goals.
  • Store Operations: Oversee the daily operations of the retail store, including managing inventory, processing sales, and maintaining a clean and organized store environment.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, resolving issues, and ensuring customer satisfaction.
  • Merchandising and Sales: Analyze sales data, identify trends, and make recommendations for product placement and promotions to drive sales growth.
  • Reporting and Analysis: Prepare and submit regular reports on sales performance, inventory levels, and other key metrics to inform business decisions.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 7 months to less than 1 year of experience in a retail environment.
  • Language: English.
  • Work Schedule: 30 to 40 hours per week.
Working Conditions
  • Work Environment: Retail service establishment.
  • Physical Demands: Combination of sitting, standing, walking, and standing for extended periods.
Personal Qualities
  • Accurate: Attention to detail and accuracy in tasks and reporting.
  • Client Focus: Excellent customer service skills and ability to resolve customer issues.
  • Efficient Interpersonal Skills: Strong communication and teamwork skills.
  • Flexibility: Ability to adapt to changing priorities and work schedules.
  • Organized: Ability to prioritize tasks, manage time, and maintain a clean and organized work environment.
  • Reliability: Dependability and accountability in meeting performance goals and deadlines.
  • Team Player: Ability to work collaboratively with colleagues and contribute to a positive team culture.


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