Collision Center Manager
2 weeks ago
Job Summary:
The General Manager is responsible for leading the day-to-day operations of the Collision Center, ensuring exceptional customer experiences, and maintaining high-quality standards of professionalism. Key responsibilities include:
- Executing the WOW plan consistently.
- Preparing and managing the annual and monthly operating budget.
- Forecasting, targeting, and tracking monthly sales, profit, and expense objectives.
- Delivering formal annual and informal monthly performance reviews.
- Maintaining A/P and A/R, ensuring a clean and organized repair facility, and monitoring shop equipment maintenance.
- Providing training for staff and ensuring adherence to safety protocols and dress code.
- Opening and closing the facility daily, conducting production meetings, and managing estimates.
- Leading and managing repair facility personnel, facilitating health and safety meetings, and attending senior leadership team sessions.
Requirements:
- Post-secondary education or equivalent.
- Proven leadership experience in a collision repair environment or similar role.
- Attention to detail, ability to motivate others, and effective communication skills.
Please note that this job description is not exhaustive and may change at any time.
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