Restaurant Operations Supervisor

2 weeks ago


Delta, British Columbia, Canada Scotia Pacific Ventures Limited Tim Hortons Full time
Job Title:

Restaurant Operations Supervisor

About the Role:

We are seeking an experienced Restaurant Operations Supervisor to join our team at Scotia Pacific Ventures Limited/Tim Hortons. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our restaurant staff and ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities:
  • Supervise and Coordinate Staff: Supervise and co-ordinate activities of staff who prepare and portion food, including training them in job duties, sanitation and safety procedures.
  • Establish Work Schedules: Establish methods to meet work schedules and ensure that work is completed efficiently and effectively.
  • Hire and Train Staff: Hire food service staff and train them in their roles, including providing guidance on how to provide excellent customer service.
  • Maintain Records: Maintain accurate records of stock, repairs, sales and wastage, and use this information to make informed decisions about inventory management and supply chain optimization.
  • Ensure Quality Control: Ensure that food and service meet quality control standards, and address any customer complaints or concerns promptly and professionally.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a fast-paced environment, preferably in the food service industry.
  • Physical Capabilities: Ability to stand for extended periods, walk, and work in a fast-paced environment with tight deadlines.
What We Offer:
  • Competitive Salary: $45,000 - $55,000 per year, depending on experience.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision coverage, as well as a generous retirement plan.
  • Opportunities for Advancement: Opportunities for advancement within the company, including career development and training programs.
Working Conditions:

This is a permanent, full-time position, working 32-40 hours per week. The ideal candidate will have excellent communication skills, a client-focused attitude, and the ability to work well under pressure.



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