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Small Business Relationship Manager

1 month ago


Toronto, Ontario, Canada Scotiabank Full time
Key Responsibilities

As a Small Business Advisor at Scotiabank, you will be responsible for managing a portfolio of high-value and complex small business owner relationships to achieve retention and other negotiated goals while meeting Scotiabank's Service Standard.

Key Accountabilities
  • Develop and maintain strong relationships with small business owners to provide comprehensive advice and enable them to build successful businesses.
  • Proactively engage with new and existing clients to build strong, ongoing relationships and provide tailored solutions to meet their needs.
  • Partner with fellow advisors to create a customer-centric environment and drive business growth.
  • Stay up-to-date with market trends and competitor offerings to provide expert advice to clients.
Requirements

To be successful in this role, you will need to possess:

  • Mandarin or Cantonese language proficiency.
  • A results-oriented attitude and sound knowledge of the small business market, including financial statements, risk management policies, and legal and security documentation.
  • Excellent business development techniques and a strong understanding of small business legal structures and life cycles.
  • Good organizational skills and flexibility to adapt to a constantly changing environment.
  • Strong relationship-building and communication skills, with the ability to collaborate with others.
  • An education in a business-related discipline or equivalent work experience as a small business owner.
  • A valid driver's license and access to a reliable vehicle.
What We Offer

As a Small Business Advisor at Scotiabank, you will have the opportunity to:

  • Join a forward-thinking company with the ability to collaborate with other business lines within the bank.
  • Develop a rewarding career path with diverse opportunities for professional development.
  • Enjoy a competitive compensation and benefits package.
  • Access internal training to support your growth and enhance your skills.
  • Be part of an organization committed to making a difference in our communities.