Small Business Relationship Manager

4 weeks ago


Toronto, Ontario, Canada Scotiabank Full time

Requisition ID: 209270

At Scotiabank, we're committed to helping our customers achieve success through a range of advice, products and services. As a Small Business Advisor, you'll play a key role in providing exceptional service to our customers.

Key Responsibilities:

  • Manage an assigned portfolio of high value and/or complex small business owner relationships to achieve retention and other negotiated goals while meeting Scotiabank's Service Standard
  • Create a strong presence within the local business community by developing relationships with various Centres of Influence
  • Proactively engage with new and existing clients to build strong, ongoing relationships and provide comprehensive advice, enabling them to build successful businesses
  • Partner with fellow advisors to create a customer-centric environment

Requirements:

  • Mandarin or Cantonese language proficiency
  • Results-oriented attitude and sound knowledge of the small business market, including features and benefits of small business products and services
  • Excellent business development techniques and conversance with small business legal structures and life cycles, competitor offerings and alternate sources of financing
  • Good organizational skills and flexibility to adapt to a constantly changing environment
  • Strong relationship builder and communicator, with proficiency in collaborating with others
  • Education in a business-related discipline or equivalent work experience as a small business owner
  • Valid driver's license and access to a reliable vehicle

What We Offer:

  • A rewarding career path with diverse opportunities for professional development
  • A competitive compensation and benefits package
  • Internal training to support your growth and enhance your skills
  • An organization committed to making a difference in our communities


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