Human Resources Associate

1 month ago

Waterloo, Ontario, Canada CB Canada Full time

CB Canada is seeking a skilled Human Resources Associate to support our software client's Human Resources Shared Services (HRSS) team. The ideal candidate will provide administration support to the Global HR team, assisting with Human Resources transactions and administration, employment changes, benefit and savings administration, HR policies, practices, and procedures.

Key Responsibilities:

  • Execute a full range of duties related to Americas HRSS transactions, including Canadian Benefit Billing, Brazil Benefit Billing, and US Benefit Billing.
  • Ensure proper setup and cancellation of employee benefits.
  • Manage various files related to benefits for the Americas team.
  • Collate and distribute global service award letters.
  • Answer questions around policy and process for various programs.
  • Employment verifications.
  • Data entry to HRIS system as required.
  • Employment Change letter creation/distribution.
  • Help distribute and assign workload through HR ticketing system for the team.
  • Mail pickup/drop off and delivery for HR department.
  • Responsible for accurate filling and storage of employee records.
  • Ensure all standard operating procedures are continuously updated/maintained based on knowledge and understanding of processes managed.
  • Ensure all escalated issues are handled in a timely manner and resolution is communicated.
  • Ensure delivery against service level agreements.
  • General administration/project work.

Requirements:

  • 1-2 years of experience, some of which is relevant to the job.
  • Post-secondary education.
  • Intermediate Level - Microsoft Office (Word, Excel, Access, PowerPoint, Outlook).
  • Preferred - Completed Human Resources diploma, designation or certification.
  • Strong Administration Skills.
  • Ability to work under pressure with tight deadlines.
  • Communication Skills.
  • Computer Literacy.
  • Ability to multitask yet remain detailed orientated.
  • Able to perform job responsibilities and duties under minimal supervision.
  • Strong customer service orientation.
  • High level of integrity and confidentiality.

Nice to Have Skills:

  • SAP or equivalent Human Resources Information System.
  • Country specific knowledge (specifically benefit knowledge).
  • Strong analytical skills.

Start Date: Immediately

Assignment Length: 8 month initial contract, likely extension beyond

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