Retail Leadership Director

2 weeks ago

Old Toronto, Canada JRoss Recruiters Full time
Job Description:

A key leadership role with JRoss Recruiters, this Retail Leadership Director position is responsible for driving retail growth and excellence across Canada. The ideal candidate will have a proven track record of delivering results-oriented retail strategies, leading high-performing teams, and fostering a customer-centric approach.

Key Responsibilities:
  • Leadership & Strategy: Develop and execute comprehensive retail growth plans to expand the brand's presence across Canada, focusing on sales and profitability while maintaining core values and customer expectations.
  • Operational Excellence: Oversee day-to-day retail operations, ensuring operational efficiency, visual merchandising standards, and an exceptional customer experience across all stores.
  • Team Management: Lead, mentor, and inspire a high-performing retail team, including Regional/District Managers and Store Managers, promoting a culture of accountability, innovation, and excellence.
  • Sales & Performance Management: Drive retail sales targets and key performance metrics by analyzing store performance, customer insights, and market trends, ensuring continuous improvement and business growth.
  • Brand Integrity & Customer Experience: Ensure the consistent delivery of the brand's vision, ethos, and customer experience across all retail channels, aligning store operations with the overall business strategy.
  • Expansion & Market Development: Identify and evaluate new store locations, opportunities for expansion, and market penetration strategies in line with growth objectives.
  • Collaboration & Communication: Work closely with cross-functional teams, including marketing, merchandising, and HR, to implement initiatives that enhance store performance and brand presence.
  • Financial Management: Manage and monitor the retail budget, including sales, expenses, and profitability, ensuring cost control measures while maximizing revenue.
Requirements:
  • Experience: 8+ years of progressive retail leadership experience in women's fashion/apparel, with at least 5 years in a national or multi-regional leadership role.
  • Leadership Skills: Proven ability to lead large teams, manage senior retail leaders, and drive a customer-focused and results-oriented retail strategy.
  • Operational Expertise: Strong understanding of retail operations, including inventory management, visual merchandising, and store performance optimization.
  • Strategic Thinker: Ability to develop and execute long-term retail growth strategies that align with broader business objectives.
  • Financial Acumen: Experience in P&L management, budgeting, and financial analysis, with a focus on driving profitability while maintaining brand integrity.
  • Customer-Centric Approach: Deep understanding of customer behavior, trends, and expectations in contemporary women's fashion, with a passion for delivering exceptional in-store experiences.
  • Adaptability & Innovation: Comfort with change and innovation, especially regarding the integration of digital tools and omnichannel strategies in the retail space.
Corporate Culture:

We offer a competitive salary of $120,000 - $150,000 per year, plus bonus and benefits, reflecting the seniority of the role and the opportunity to impact our retail success across Canada significantly.

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