Customer Service Support Specialist
2 days ago
We are seeking a highly skilled and organized Customer Service Support Specialist to join our team in Halifax. In this role, you will provide exceptional customer service to both internal and external customers while supporting the commercial and residential sectors.
The ideal candidate will have a strong background in administration, excellent communication skills, and the ability to multitask in a fast-paced environment.
You will be responsible for data entry, account maintenance, daily and consolidated month-end invoicing, credit memos, accuracy in the invoice process, uploading invoices into customer portals, printing and mailing daily invoice runs as required, and ensuring month-end procedures are followed and deadlines met.
In addition, you will create reports in Excel to provide to customers with special requests monthly, verify accuracy of service work tickets and post in CRM, process credit cards in CRM as required, assist in resolving customer disputes with the accounts receivable team, submit all vendor invoices for the branch into Coupa for payment processing, monitor weekly uncommitted reports with Branch Managers to ensure route and invoicing completion, compile production and sales commissions reports to review with Branch Managers, and assist Sales Reps and the Operations team with looking up customer info in CRM.
We offer a competitive salary range of $50,000 - $65,000 per year, depending on experience, plus great benefits including medical, dental, and vision coverage, an employer-matched RRSP program up to 3.5% of your base salary per year, paid sick and vacation days, short and long-term disability, and life insurance.
-
Customer Support Specialist
3 weeks ago
Halifax, Nova Scotia, Canada Global Relay Full timeAbout Global Relay:We are a leading provider of enterprise information archiving solutions, with a strong focus on customer support and training. Our team is dedicated to delivering exceptional service to our clients, and we are seeking a highly skilled and motivated individual to join our team as a Customer Support Specialist.About the Role:As a Customer...
-
Customer Service Support Specialist
5 days ago
Halifax, Nova Scotia, Canada Rentokil Initial Full timeAbout UsRentokil-Terminix Canada is a leading provider of pest control services to the property management sector. With a rich history, we have established ourselves as industry leaders in pest control. Our certified specialists utilize innovative technologies to protect millions of homes and businesses across Canada.Job OverviewThis role supports our...
-
Support Specialist
4 weeks ago
Halifax, Nova Scotia, Canada Jonas Software UK Full timeJob SummaryWe are seeking a highly skilled Support Specialist to join our team at Jonas Software UK. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving technical issues, and ensuring timely communication.Key ResponsibilitiesProvide technical support to customers via phone,...
-
Mental Health Support Specialist
3 weeks ago
Halifax, Nova Scotia, Canada JAZ Community Support Limited Full timeJob Title: Mental Health Support SpecialistJAZ Community Support Limited is seeking a skilled Mental Health Support Specialist to join our team. As a Mental Health Support Specialist, you will work with clients to provide support and guidance in managing their mental health.Key Responsibilities:Provide support and guidance to clients in managing their mental...
-
Customer Support Specialist
4 weeks ago
Halifax, Nova Scotia, Canada Jonas Software UK Full timeJob SummaryWe are seeking a skilled Customer Support Specialist to join our team at Jonas Software UK. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to customers via phone, email, and chat.Resolve...
-
Training and Customer Support Specialist
4 weeks ago
Halifax, Nova Scotia, Canada Global Relay Full timeAbout Global Relay:We are a leading provider of enterprise information archiving solutions, with a strong focus on customer support and training. Our team is dedicated to delivering exceptional service to our clients, and we are seeking a highly skilled and motivated individual to join our team as a Training and Customer Support Specialist.Job Summary:The...
-
Mental Health Support Specialist
4 weeks ago
Halifax, Nova Scotia, Canada JAZ Community Support Limited Full timeJob Title: Mental Health Support SpecialistWe are seeking a dedicated and compassionate Mental Health Support Specialist to join our team at JAZ Community Support Limited. As a key member of our community outreach team, you will play a vital role in providing support and services to individuals and families in need.Key Responsibilities:Provide individual and...
-
Mental Health Support Specialist
4 weeks ago
Halifax, Nova Scotia, Canada JAZ Community Support Limited Full timeJob Title: Mental Health Support SpecialistJAZ Community Support Limited is seeking a dedicated and compassionate Mental Health Support Specialist to join our team. As a key member of our community support team, you will work closely with clients to provide support and guidance in achieving their goals and improving their overall well-being.Key...
-
Mental Health Support Specialist
4 weeks ago
Halifax, Nova Scotia, Canada JAZ Community Support Limited Full timeJob Title: Mental Health Support SpecialistJAZ Community Support Limited is seeking a skilled Mental Health Support Specialist to join our team. As a Mental Health Support Specialist, you will work with clients to provide support and guidance in achieving their personal goals and improving their overall well-being.Key Responsibilities:Assess client needs and...
-
Mental Health Support Specialist
3 weeks ago
Halifax, Nova Scotia, Canada JAZ Community Support Limited Full timeJob Title: Mental Health Support SpecialistWe are seeking a skilled Mental Health Support Specialist to join our team at JAZ Community Support Limited. As a Mental Health Support Specialist, you will work with clients to provide support and guidance in managing their mental health.Key Responsibilities:Assess client needs and develop personalized support...
-
Mental Health Support Specialist
4 weeks ago
Halifax, Nova Scotia, Canada JAZ Community Support Limited Full timeJob Title: Mental Health Support SpecialistJAZ Community Support Limited is seeking a skilled Mental Health Support Specialist to join our team. As a Mental Health Support Specialist, you will work with clients to provide support and guidance in achieving their goals and improving their overall well-being.Key Responsibilities:Assess client needs and develop...
-
Mental Health Support Specialist
3 weeks ago
Halifax, Nova Scotia, Canada JAZ Community Support Limited Full timeJob Title: Mental Health Support SpecialistJAZ Community Support Limited is seeking a dedicated and compassionate Mental Health Support Specialist to join our team. As a key member of our community support team, you will provide support and guidance to individuals with mental health disabilities, helping them to achieve their goals and improve their overall...
-
Administrative Support Specialist
4 days ago
Halifax, Nova Scotia, Canada Service Canada Full timeService Canada is seeking an Administrative Support Specialist to join their team in a fast-paced environment. As an integral part of the organization, this role plays a crucial role in ensuring seamless day-to-day operations.About the RoleThis position involves providing administrative support to various teams and stakeholders, including processing incoming...
-
Customer Service Specialist
4 weeks ago
Halifax, Nova Scotia, Canada beBee Professionals Full time $35,000 - $50,000At beBee Professionals, we are looking for a Customer Service Specialist to join our team in Halifax. In this role, you will be responsible for providing exceptional customer service, maintaining product knowledge, and processing transactions. The ideal candidate will have excellent communication skills and be able to work in a fast-paced...
-
Training Specialist
2 weeks ago
Halifax, Nova Scotia, Canada Global Relay Full timeAbout the Role:At Global Relay, we're looking for a talented individual to join our Training team as a Product Training and Support Specialist. As a key member of our team, you'll be responsible for delivering exceptional customer service and providing thorough product training to our clients.Your Key Responsibilities:Provide top-notch customer support to...
-
Mental Health Support Specialist
3 weeks ago
Halifax, Nova Scotia, Canada JAZ Community Support Limited Full timeJAZ Community Support Limited is seeking a dedicated and compassionate Mental Health Support Specialist to join our team. As a key member of our community support team, you will provide personalized support to individuals with mental health challenges, helping them to achieve their goals and improve their overall well-being.Key Responsibilities:Assess...
-
Mental Health Support Specialist
4 weeks ago
Halifax, Nova Scotia, Canada JAZ Community Support Limited Full timeJob SummaryJAZ Community Support Limited is seeking a skilled Mental Health Support Specialist to join our team. As a key member of our community support team, you will provide direct support to individuals with mental health disabilities, helping them to achieve their goals and improve their overall well-being.Key ResponsibilitiesAssess client needs and...
-
Customer Support Liaison
2 weeks ago
Halifax, Nova Scotia, Canada Jonas Software UK Full timeJob SummaryWe seek a skilled Support Specialist to join our team at Jonas Software UK. The successful candidate will be responsible for establishing and maintaining productive relationships with customers, providing timely and effective support, and ensuring seamless issue resolution.Key ResponsibilitiesProvide exceptional customer service, addressing...
-
Customer Support Specialist
4 weeks ago
Halifax, Nova Scotia, Canada Global Relay Full timeAbout Global Relay:We are a leading provider of enterprise information archiving solutions, with over 20 years of experience in the industry. Our cloud-based archiving, surveillance, eDiscovery, and analytics solutions help highly regulated firms capture and preserve their communications data, ensuring compliance with stringent regulations.We are a...
-
Support Specialist
4 weeks ago
Halifax, Nova Scotia, Canada beBee Professionals Full time $30,000 - $45,000At beBee Professionals, we are seeking a Support Specialist to join our team in Halifax, Canada. In this role, you will be responsible for providing support to our customers, helping them with inquiries and resolving any issues they may encounter.Responsibilities:Handle customer inquiries via phone, email, and chat.Provide information about our products and...