Training and Customer Support Specialist
1 week ago
About Global Relay:
We are a leading provider of enterprise information archiving solutions, with a strong focus on customer support and training. Our team is dedicated to delivering exceptional service to our clients, and we are seeking a highly skilled and motivated individual to join our team as a Training and Customer Support Specialist.
Job Summary:
The Training and Customer Support Specialist will be responsible for providing training and support to our customers, ensuring that they have a positive experience with our products and services. This will involve delivering product training, troubleshooting customer issues, and providing ongoing support to our clients.
Key Responsibilities:
- Deliver product training to customers, both in-person and remotely
- Provide technical support to customers, troubleshooting issues and resolving problems
- Develop and maintain training materials and resources
- Collaborate with the sales team to ensure a seamless customer experience
- Stay up-to-date with product enhancements and changes, and communicate these to customers
Requirements:
- Strong customer service and communication skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Excellent technical skills, with experience in product training and support
- Strong problem-solving skills, with the ability to troubleshoot complex issues
- Ability to work independently and as part of a team
What We Offer:
At Global Relay, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to creating a positive and inclusive work environment, and we are seeking a team member who shares our values and is passionate about delivering exceptional customer service.
-
Training and Customer Support Specialist
4 weeks ago
Halifax, Nova Scotia, Canada Global Relay Full timeAbout Global RelayGlobal Relay is a leading provider of enterprise information archiving solutions, serving the world's most highly regulated firms. Our cloud-based archiving, surveillance, eDiscovery, and analytics solutions ensure compliance with stringent regulations and provide unparalleled visibility and control over information.Your RoleAs a Training...
-
Training and Customer Support Specialist
4 weeks ago
Halifax, Nova Scotia, Canada Global Relay Full timeAbout Global RelayGlobal Relay is a leading provider of enterprise information archiving solutions, serving the world's most highly regulated firms. Our cloud-based archiving, surveillance, eDiscovery, and analytics solutions ensure compliance with stringent regulations and provide unparalleled visibility and control over information.Your RoleAs a Training...
-
Customer Support Specialist
5 days ago
Halifax, Nova Scotia, Canada Global Relay Full timeAbout Global Relay:We are a leading provider of enterprise information archiving solutions, with a strong focus on customer support and training. Our team is dedicated to delivering exceptional service to our clients, and we are seeking a highly skilled and motivated individual to join our team as a Customer Support Specialist.About the Role:As a Customer...
-
Customer Support and Training Specialist
1 week ago
Halifax, Nova Scotia, Canada Global Relay Full timeAbout Global Relay:We are a leading provider of enterprise information archiving solutions, with over 20 years of experience in the industry. Our cloud archiving, surveillance, eDiscovery, and analytics solutions are designed to help highly regulated firms capture and preserve their communications data, ensuring compliance with stringent regulations.We are a...
-
Customer Support Specialist
3 weeks ago
Halifax, Nova Scotia, Canada Jonas Software UK Full timeJob SummaryWe are seeking a highly skilled and customer-focused Support Specialist to join our team at Jonas Software UK. As a key member of our support team, you will be responsible for providing exceptional service to our customers, resolving technical issues, and ensuring timely communication and resolution of support requests.Key ResponsibilitiesProvide...
-
Customer Support Specialist
3 weeks ago
Halifax, Nova Scotia, Canada Jonas Software UK Full timeJob SummaryWe are seeking a highly skilled and customer-focused Support Specialist to join our team at Jonas Software UK. As a key member of our support team, you will be responsible for providing exceptional service to our customers, resolving technical issues, and ensuring timely communication and resolution of support requests.Key ResponsibilitiesProvide...
-
Integration Specialist
2 weeks ago
Halifax, Nova Scotia, Canada Bluedrop Training and Simulation Inc. Full timeJob Title: Agile SpecialistAs a key member of our team at Bluedrop Training and Simulation Inc., you will be responsible for designing, developing, and maintaining advanced Virtual Reality (VR) and Mixed Reality (MR) simulation training systems. You will work closely with our systems engineering, software development, and production teams to seamlessly...
-
Integration Specialist
4 weeks ago
Halifax, Nova Scotia, Canada Bluedrop Training and Simulation Inc. Full timeJob Title: Banking SpecialistAs a key member of our team at Bluedrop Training and Simulation Inc., you will be responsible for designing, developing, and maintaining advanced Virtual Reality (VR) and Mixed Reality (MR) simulation training systems. Your expertise will be crucial in seamlessly integrating various technologies into our simulation products,...
-
Integration Specialist
4 weeks ago
Halifax, Nova Scotia, Canada Bluedrop Training and Simulation Inc. Full timeJob Title: Banking SpecialistAs a key member of our team at Bluedrop Training and Simulation Inc., you will be responsible for designing, developing, and maintaining advanced Virtual Reality (VR) and Mixed Reality (MR) simulation training systems. Your expertise will be crucial in seamlessly integrating various technologies into our simulation products,...
-
Mental Health Support Specialist
5 days ago
Halifax, Nova Scotia, Canada JAZ Community Support Limited Full timeJob Title: Mental Health Support SpecialistWe are seeking a skilled Mental Health Support Specialist to join our team at JAZ Community Support Limited. As a Mental Health Support Specialist, you will work with clients to provide support and guidance in managing their mental health.Key Responsibilities:Assess client needs and develop personalized support...
-
Customer Support Specialist
1 week ago
Halifax, Nova Scotia, Canada Jonas Software UK Full timeJob SummaryWe are seeking a skilled Customer Support Specialist to join our team at Jonas Software UK. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to customers via phone, email, and chat.Resolve...
-
Customer Support Specialist
4 weeks ago
Halifax, Nova Scotia, Canada Jonas Software UK Full timeJob Title: Support SpecialistJob Summary:We are seeking a highly skilled Support Specialist to join our team at Jonas Software UK. As a Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. You will be the primary point of contact for customer support needs, maintaining knowledge of...
-
Customer Support Specialist
4 weeks ago
Halifax, Nova Scotia, Canada Jonas Software UK Full timeJob Title: Support SpecialistJob Summary:We are seeking a highly skilled Support Specialist to join our team at Jonas Software UK. As a Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. You will be the primary point of contact for customer support needs, maintaining knowledge of...
-
Mental Health Support Specialist
1 week ago
Halifax, Nova Scotia, Canada JAZ Community Support Limited Full timeJob Title: Mental Health Support SpecialistJAZ Community Support Limited is seeking a dedicated and compassionate Mental Health Support Specialist to join our team. As a key member of our community support team, you will work closely with clients to provide support and guidance in achieving their goals and improving their overall well-being.Key...
-
Training and Support Specialist
4 weeks ago
Halifax, Nova Scotia, Canada Global Relay Full timeAbout Global RelayGlobal Relay is a leading provider of enterprise information archiving solutions, serving the world's most highly regulated firms. Our cloud-based platform securely captures and preserves communications data, ensuring compliance with stringent regulations.Your RoleAs a Junior Trainer, you will be part of our Training team, responsible for...
-
Training and Support Specialist
4 weeks ago
Halifax, Nova Scotia, Canada Global Relay Full timeAbout Global RelayGlobal Relay is a leading provider of enterprise information archiving solutions, serving the world's most highly regulated firms. Our cloud-based platform securely captures and preserves communications data, ensuring compliance with stringent regulations.Your RoleAs a Junior Trainer, you will be part of our Training team, responsible for...
-
Training and Support Specialist
2 weeks ago
Halifax, Nova Scotia, Canada Global Relay Full timeAbout Global RelayGlobal Relay is a leading provider of enterprise information archiving solutions, serving the world's most highly regulated firms. Our cloud-based platform securely captures and preserves communications data, ensuring compliance with stringent regulations.Your RoleAs a Junior Trainer, you will be part of our Training team, responsible for...
-
Training and Support Specialist
2 weeks ago
Halifax, Nova Scotia, Canada Global Relay Full timeAbout Global RelayGlobal Relay is a leading provider of enterprise information archiving solutions, serving the world's most highly regulated firms. Our cloud-based platform securely captures and preserves communications data, ensuring compliance with stringent regulations.Your RoleAs a Junior Trainer, you will be part of our Training team, responsible for...
-
Training and Support Specialist
4 weeks ago
Halifax, Nova Scotia, Canada Global Relay Full timeAbout Global RelayGlobal Relay is a leading provider of enterprise information archiving solutions, serving the world's most highly regulated firms. Our cloud-based platform securely captures and preserves communications data, ensuring compliance with stringent regulations.Your RoleAs a Junior Trainer, you will be part of our Training team, responsible for...
-
Training and Support Specialist
4 weeks ago
Halifax, Nova Scotia, Canada Global Relay Full timeAbout Global RelayGlobal Relay is a leading provider of enterprise information archiving solutions, serving the world's most highly regulated firms. Our cloud-based platform securely captures and preserves communications data, ensuring compliance with stringent regulations.Your RoleAs a Junior Trainer, you will be part of our Training team, responsible for...