Support Specialist

2 months ago


Halifax, Nova Scotia, Canada beBee Professionals Full time $30,000 - $45,000

At beBee Professionals, we are seeking a Support Specialist to join our team in Halifax, Canada. In this role, you will be responsible for providing support to our customers, helping them with inquiries and resolving any issues they may encounter.

Responsibilities:
  • Handle customer inquiries via phone, email, and chat.
  • Provide information about our products and services.
  • Resolve customer complaints in a timely and professional manner.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service processes.
Requirements:
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits:
  • Competitive hourly wage and performance bonuses.
  • Comprehensive health benefits package.
  • Opportunities for career advancement.
  • Supportive work environment with a focus on teamwork.
  • Employee discounts and perks.

We are looking for a dedicated and passionate individual who is committed to providing exceptional customer service.




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