Senior Operational Manager

3 days ago


Whitehorse, Yukon, Canada Starbucks Coffee Company Full time
Job Title

Senior Operational Manager

About the Role

We are seeking an experienced Senior Operational Manager to join our team at Starbucks Coffee Company. As a key member of our leadership team, you will be responsible for overseeing daily operations, managing staff, and driving business growth.

Responsibilities
  • Determine staffing requirements based on business needs.
  • Coach and develop employees to achieve their full potential.
  • Oversee payroll administration, ensuring accuracy and compliance with company policies.
  • Manage staff and assign duties effectively, promoting a positive work environment.
  • Resolve issues promptly, including customer complaints and supply shortages.
  • Recruit, hire, and supervise staff and/or volunteers, fostering a culture of excellence.
  • Plan and organize daily operations, aligning with company goals and objectives.
  • Evaluate daily operations, identifying areas for improvement and implementing changes as needed.
  • Direct and control daily operations, ensuring seamless execution and exceptional customer service.
Experience and Specialization

This role requires a strong background in business analysis, with experience in operational management and leadership. You should have a proven track record of driving business growth, improving efficiency, and reducing costs.

Personal Suitability

You possess excellent leadership skills, with the ability to motivate and inspire others. Your strong communication and interpersonal skills enable you to build effective relationships with colleagues, customers, and stakeholders.

Benefits

We offer a competitive salary range of $80,000 - $110,000 per year, commensurate with experience. In addition, you will receive a comprehensive benefits package, including health, dental, and disability benefits, as well as a bonus and life insurance.

Other Benefits

We also offer a Deferred Profit Sharing Plan (DPSP), free parking, and paid learning/training opportunities. Our commitment to employee development ensures that you will have the skills and knowledge necessary to succeed in this role.



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