Hotel Front Desk Associate

5 days ago


Winnipeg Beach, Canada Winnipeg beach Hotel Full time
Job Summary

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Winnipeg Beach Hotel. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room reservations, and ensuring a seamless check-in and check-out experience for our guests.

Key Responsibilities
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Room Management: Take, cancel, and change room reservations, and maintain an inventory of vacancies, reservations, and room assignments.
  • Customer Service: Resolve complaints and claims, and provide customer service to guests.
  • Communication: Answer telephone and relay telephone calls and messages, and assist clients/guests with special needs.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: Experience an asset.
  • Language: Fluency in English.
  • Work Hours: 35 to 40 hours per week.
What We Offer
  • Opportunity to work in a dynamic and fast-paced environment.
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.


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