Customer Service Representative
3 weeks ago
Company Overview:
Pet Valu is a leading retailer in North America dedicated to providing families with food and supplies for their pets. With a strong commitment to helping local pets in need, we partner with local shelters, rescues, and charities to make a positive impact in our communities.
Salary: $45,000 - $60,000 per year (dependent on experience)
Job Description:
We are seeking a highly motivated and customer-focused Sales Associate to join our team as a Pet Nutrition Specialist. In this role, you will work closely with pet parents to understand their needs and provide expert advice on the best nutrition and solutions for their pets. Your passion for delivering exceptional customer service and your knowledge of pet nutrition will help drive sales growth and ensure a seamless shopping experience for our customers.
Responsibilities:
* Provide expert advice on pet nutrition and solve customer inquiries related to pet care* Assist in maintaining store inventory and ordering supplies* Work collaboratively with other sales associates to achieve sales targets* Participate in visual merchandising and store maintenance activities* Develop relationships with customers and promote loyalty through personalized services* Support in-store events and promotions to drive sales and engagement* Perform various administrative tasks, including cash handling and data entry* Maintain a clean and safe working environment and adhere to company health and safety policies
Requirements:
* Previous retail or customer service experience preferred* Working knowledge of point-of-sale systems* Strong communication and interpersonal skills* Ability to work independently and as part of a team* Availability to work flexible hours, including evenings and weekends* Reliable means of transportation to and from the store
Benefits:
* Competitive salary range* Comprehensive benefits package, including medical, dental, and vision coverage* 401(k) retirement plan with company match* Opportunities for professional growth and development* Recognition and rewards program for outstanding performance
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