Customer Service Representative
4 weeks ago
We are seeking a Service Excellence Specialist to provide exceptional service to our customers, helping them with inquiries and resolving any issues they may encounter.
Key Responsibilities:- Handle customer inquiries via various channels.
- Provide information about products and services.
- Resolve customer complaints in a timely and professional manner.
- Document customer interactions and feedback.
- Collaborate with team members to improve service processes.
- High school diploma or equivalent; additional education is a plus.
- Previous experience in customer service or a related field.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment.
- Proficiency in customer service software and tools.
- Competitive hourly wage and performance bonuses.
- Comprehensive health benefits package.
- Opportunities for career advancement.
- Supportive work environment with a focus on teamwork.
- Employee discounts and perks.
This role is ideal for individuals who are passionate about providing excellent customer service and want to be part of a supportive team.
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Customer Service Representative
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