Hotel Operations Supervisor

18 hours ago


Niagara Falls, Ontario, Canada Howard Johnson Plaza Hotel By Wyndham Full time
Job Summary

We are seeking a highly skilled Hotel Operations Supervisor to join our team at Howard Johnson Plaza Hotel By Wyndham. As a key member of our hotel staff, you will be responsible for overseeing the daily operations of our hotel, ensuring that our guests receive exceptional service and that our hotel runs smoothly and efficiently.

Responsibilities
  • Supervise and Coordinate Hotel Staff: Lead and manage a team of 3-4 staff members, ensuring that they are trained and equipped to provide excellent service to our guests.
  • Assist Guests with Special Needs: Provide assistance to guests with special needs, ensuring that their stay with us is comfortable and enjoyable.
  • Coordinate Work and Assign Tasks: Coordinate the work of our staff, assigning tasks and ensuring that they are completed efficiently and effectively.
  • Hire and Train Staff: Recruit, hire, and train new staff members, ensuring that they have the skills and knowledge needed to excel in their roles.
  • Maintain Hotel Operations: Oversee the maintenance of our hotel's computer systems, equipment, and machinery, ensuring that they are in good working order and that any issues are promptly addressed.
  • Requisition Materials and Supplies: Order and requisition materials and supplies as needed, ensuring that our hotel has everything it needs to operate smoothly.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year of experience in a supervisory role, or equivalent experience
  • Language: English
  • Work Hours: 30 hours per week
Benefits
  • Dental Plan: Comprehensive dental plan for you and your family
  • Health Care Plan: Comprehensive health care plan for you and your family
  • Work Term: Permanent position


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