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Hotel Operations Supervisor
3 months ago
The Glengate Hotel & Suites is seeking a dedicated and experienced Hotel Operations Supervisor to oversee our hospitality team and ensure exceptional service delivery.
Qualifications- Education: Secondary (high) school graduation certificate
- Experience: 1 to 2 years in a supervisory role within the hospitality sector
This position is set in a dynamic environment, including hotels, motels, and resorts.
Key Responsibilities- Perform the same duties as the team members you supervise.
- Assist guests with special requirements to enhance their experience.
- Coordinate, assign, and review the work of staff members.
- Recruit and train new employees on job responsibilities, safety protocols, and company standards.
- Ensure the functionality of computer systems and equipment, arranging repairs as necessary to maintain operations.
- Order materials and supplies to support daily operations.
- Attention to detail is crucial.
- Ability to thrive in a fast-paced environment.
- Willingness to work overtime as needed.
- Capability to stand for extended periods.
- Strong accuracy and attention to detail.
- Client-focused with excellent interpersonal skills.
- Outstanding oral and written communication abilities.
- Flexible and proactive in approach.
- Strong organizational skills and ability to work collaboratively in a team.
- Sound judgment and interpersonal awareness.
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week