Field Service Technician I

3 days ago

Montreal, Quebec, Canada Nilfisk Group Full time
Job Summary

We are seeking a highly skilled Field Service Technician I to join our team at Nilfisk Group. As a Field Service Technician I, you will be responsible for providing technical support and maintenance services to our customers. This is a fantastic opportunity to work with a global market leader in the professional cleaning equipment and services industry.

Key Responsibilities
  • Troubleshooting and Repair: Troubleshoot and repair commercial and industrial floor cleaning equipment in the branch shop or on location at a customer site.
  • Reporting and Documentation: Complete all required reporting of service work performed, time sheets, and other reports as set forth by the Branch Supervisor.
  • Training and Certifications: Ensure all training and certifications required for position are maintained in an up-to-date and timely fashion.
  • Spare Parts Management: Ensure spare parts stock level in van is kept at specified levels.
Requirements
  • Education: Associates degree or equivalent from a two-year college or technical school; OR 5 years relevant experience and training; OR equivalent combination of education and experience.
  • Experience: 3 to 5 years prior mechanical/electrical experience in similar or related field.
  • Skills: Excellent communication and customer service skills, strong organizational and communications skills, ability to work independently with little direct supervision, demonstrated levels of product knowledge, preferably obtained through hands-on experience, demonstrated mechanical, electrical, and hydraulic system trouble-shooting skills, ability to read, understand, and follow electrical and hydraulic schematics, ability to use a variety of basic electrical testing/diagnostic equipment, and have a thorough understanding of AC and DC electrical theory.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to risk of electrical shock. The employee regularly works near moving mechanical parts and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.

The noise level is generally moderate.

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