AI Project Manager

6 days ago


Remote, Canada Crossover Full time
Project Manager Role

Are you a seasoned project manager with a strong business acumen and experience leading complex software projects? Do you have a knack for anticipating customer needs and a strategic mindset that keeps projects within time, budget, and scope?

Crossover's AI-First Professional Services team's mission is to revitalize businesses by prioritizing customer success, AI-driven technology refactoring, and strategic realignment. As part of our strategy, we're driving innovative approaches to evolving Salesforce-native CPQ applications. Our goal is to build a lean, highly efficient team capable of addressing complex architecture challenges while streamlining workflows with AI-driven automation.

In this role, you will actively drive both project success and business growth opportunities. That may seem like a heavy workload, but you will be expected to leverage AI to work smart, not hard. Success in this role means constantly learning, especially in the realm of AI and CPQ. You should be comfortable with fast-moving environments and have a background in configuring and implementing technology solutions that make a real impact for customers.

Key Responsibilities

• Lead the end-to-end management of Salesforce/CPQ projects, ensuring delivery on time, within scope, and budget.
• Build and maintain strong client relationships, acting as the main point of contact for project success while identifying business development opportunities.
• Proactively identify upsell opportunities within existing projects, positioning additional services and solutions that align with customer needs.
• Leverage AI tools to automate project tracking, reporting, and communication, ensuring efficiency across your project portfolio.

Candidate Requirements

• At least 3 years of experience in managing complex projects
• At least some technical familiarity with Salesforce environments
• Experience using generative AI tools, such as ChatGPT, Claude, or Gemini, to automate repetitive tasks
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