Automotive Customer Service Coordinator

14 hours ago


Vaughan, Ontario, Canada Zanchin Automotive Group Full time

Take your career to the next level at Zanchin Automotive Group, a leading automotive dealership network with 35+ successful dealerships.

We are currently seeking an experienced and enthusiastic Automotive Customer Service Coordinator to join our team in Vaughan, Ontario.

This exciting opportunity comes with a competitive salary of $$55,000 - $65,000 per year, plus a generous benefits package and opportunities for career advancement.

About the Job:
  • Provide exceptional customer service and communicate effectively with customers through various channels.
  • Coordinate internal department activities, ensuring seamless communication between departments.
  • Prepare vehicles for delivery, inspecting each vehicle prior to handover.
  • Verify customer concerns, performing walk-around inspections and obtaining accurate odometer readings.
Requirements:
  • 1 year of experience as a Service Coordinator or Customer Service Representative, preferably in the automotive industry.
  • Secondary School diploma or equivalent experience.
  • Proficiency in ERP systems (e.g., CDK/Reynolds) and Customer Relationship Management Systems.
  • Ability to sell vehicle maintenance services.
  • Strong communication skills, both verbal and written.
Benefits:
  • Competitive salary and bonus plan.
  • Enhanced group benefits program, including extended medical, dental, vision, life insurance, and more.
  • Company-provided tools and equipment.
  • Ongoing development and training opportunities.

We welcome applications from motivated individuals who share our passion for delivering exceptional customer experiences. Send your resume with salary expectations for review and consideration.



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