Automotive Service Consultant

4 weeks ago


Vaughan, Ontario, Canada Zanchin Automotive Group Full time

Unlock Your Potential as a Service Advisor with Zanchin Automotive Group

We are seeking an experienced and enthusiastic Service Advisor to join our team at Woodbridge Toyota, part of Zanchin Automotive Group. As a Service Advisor, you will play a vital role in providing exceptional customer service and ensuring that our customers receive the best possible experience.

About the Opportunity

This is a fantastic opportunity to work in a fast-paced environment where you will be responsible for:

  • Selling recommended and required vehicle repair/maintenance
  • Serving as the liaison between the customer and automotive service technician
  • Explaining the nature of vehicle maintenance and costs
  • Advising customers on how to look after their vehicle and stressing the importance of maintenance
  • Scheduling appointments and contacting customers with vehicle repair status updates/follow-ups
  • Accurately preparing repair orders and invoices

About You

We are looking for a candidate with a strong background and proven experience in sales and customer handling, including:

  • 1 to 3 years proven experience as a Service Advisor or Sales/Customer Service Representative; automotive and/or dealership experience preferred
  • Secondary School diploma, or equivalent experience
  • Proficiency working with ERP systems (ie. CDK/Reynolds)
  • Proficiency working with Customer Relationship Management Systems
  • Ability to sell vehicle maintenance
  • Ability to adapt to a changing environment and meet deadlines
  • Strong ability to communicate professionally (verbally and written)
  • Strong attention to detail; organized and strategic
  • Ability to maintain confidentiality and professionalism
  • Ability to work independently and with minimal supervision
  • Self-motivated and driven with a passion for excellence in execution
  • A desire to work in a high energy, fast-paced environment
  • A proven commitment to quality of work

Why Choose Zanchin Automotive Group?

We offer a competitive pay and bonus plan, as well as many employment perquisites. Our company culture is centered around transparency, communication, and engagement, and we are committed to helping our employees achieve their career ambitions. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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