Help Desk Technician
4 weeks ago
Job Title: Help Desk Technician
Job Summary: We are seeking a highly skilled Help Desk Technician to join our team at Pixel Pop Media Services LTD. As a Help Desk Technician, you will be responsible for providing technical support to our clients and ensuring that their computer systems are running smoothly.
Key Responsibilities:
- Respond to user inquiries and provide technical support via phone, email, or in-person
- Troubleshoot and resolve technical issues with computer hardware and software
- Install and configure computer systems and software
- Provide training and guidance to users on how to use computer systems and software
- Collect and maintain records of technical issues and resolutions
Requirements:
- Bachelor's degree in Computer Science or related field
- 2 years of experience in technical support or related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
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