Insurance Account Manager
2 days ago
We are seeking a highly skilled Insurance Account Manager to join our team at Purves Redmond Limited in Toronto. In this role, you will be responsible for managing a portfolio of Small Business Enterprise (SME) accounts and providing exceptional client service.
Job OverviewThe ideal candidate will have 2-5 years of experience in insurance brokering or underwriting, with a valid Registered Insurance Brokers of Ontario (RIBO) license. They should possess excellent communication and problem-solving skills, with the ability to manage competing priorities and deadlines effectively.
Key Responsibilities- Provide exceptional client service while managing a high volume of SME and International accounts
- Conduct research and analysis to understand clients' operations thoroughly
- Prepare renewal files 90+ days in advance, including loss runs and required documents
- Draft key insurance documents, including Broker of Record letters, underwriting submissions, quote comparisons, renewal reports, binders, and policy summaries
- Assist with client proposals, reports, analysis, and presentations
- Ensure compliance with company workflows, including maintaining accurate records and client information in the broker management system
- Manage market placements and respond to client coverage questions and concerns
- Process policy amendments, cancellations, and follow-ups, including reviewing all insurance documents and endorsements for accuracy
- Oversee day-to-day account management, liaising with internal teams and clients
- Review insurance contract terms and indemnity provisions
- Foster strong relationships with clients and underwriters
- Coordinate issuance of invoices, premium finance quotes, Auto Liability Pink Slips/Cards, and Certificates of Insurance
- Track receivables to ensure timely collections
- Valid RIBO license
- 2-5 years of experience in insurance brokering or underwriting
- Excellent communication and problem-solving skills
- Ability to manage competing priorities and deadlines effectively
- Self-motivated and eager to learn
- Team player with collaborative approach
We offer a competitive salary range of $65,000 - $80,000 per year, depending on experience. Additionally, we provide opportunities for professional growth and development.
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