Account Receivable Specialist

6 days ago


Halifax, Nova Scotia, Canada Long & McQuade Limited Full time

About Us:

We are Long & McQuade Limited, a leading music retailer in Canada. Our mission is to provide exceptional customer service and support to our customers.

Job Summary:

We are seeking a highly skilled and motivated individual to join our team as an Account Services Representative. In this role, you will be responsible for managing accounts receivable, credit approvals, and providing excellent customer service.

Key Responsibilities:

  • Manage accounts receivable, including collection of outstanding balances and bad debts
  • Process credit approvals for term and balance forward accounts
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely manner
  • Work with Equifax reports and their reporting criteria
  • Collaborate with Small Claims Courts system to resolve disputes
  • Provide regular status reports to the Store Manager and Account Services Regional Manager

Requirements:

  • Must have excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Basic knowledge of Microsoft Office (Excel, Word, Outlook) required
  • Experience with consumer credit and collections an asset


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